Is your Indonesian furniture SVLK-certified, and what does the V-Legal document mean for me as an importer under EUDR and the US Lacey Act?
Yes, all our Indonesian furniture is SVLK-certified, complying with the mandatory Timber Legality Assurance System. The V-Legal document accompanies every export consignment, proving that the timber is legally harvested and traceable. This certification aligns with Indonesia’s FLEGT partnership with the EU, providing robust legality evidence under the EU Deforestation Regulation (EUDR) and the US Lacey Act. However, importers must conduct their own due diligence. Note that SVLK focuses on legality, not sustainability; some factories may also offer FSC certification for sustainability, separate from SVLK. This ensures that you, as an importer, have the necessary documentation to support legal compliance while importing our furniture into your home country.
What is the minimum order quantity (MOQ) to buy furniture from Bali or Jepara, and can I mix different models in one container?
Our minimum order quantity (MOQ) typically starts at one 20ft container, approximately 25-28 CBM. For solid-wood furniture, per-item MOQs usually range from 5-20 pieces, while woven or rattan items typically require 10-30 pieces per model or color. We understand the need for variety in your offerings, and therefore, mixed-model and mixed-material containers are standard practice. Provided each item meets its per-item MOQ and the overall load meets the minimum CBM requirement, you can indeed mix different models in one container. This flexibility allows you to tailor your order to meet specific market demands or client requirements.
How many pieces of furniture fit in a 20ft, 40ft, and 40HQ container, and how is the load calculated in CBM?
The usable furniture loading capacity for containers is approximately 28 CBM for a 20ft, 58 CBM for a 40ft, and 68 CBM for a 40HQ container. The load calculation in CBM (cubic meters) considers both volume and weight. Bulky upholstered or woven pieces are likely to “cube out” before reaching weight limits, whereas dense, knock-down items might hit weight thresholds first. The exact number of pieces fitting in a container depends on the furniture’s dimensions and packing efficiency. For precise loading calculations, we recommend confirming the specifics during your Request for Quote (RFQ) process.
What Incoterms do you offer, and which Indonesian seaport do you ship FOB from?
We primarily offer FOB (Free on Board) as our standard Incoterm, where we handle export clearance and loading at the Indonesian port, while the buyer arranges sea freight and insurance. Additionally, we can provide CFR/CNF and CIF terms upon request. Our main shipping ports for furniture exports include Tanjung Perak in Surabaya (East Java), Tanjung Emas in Semarang (Central Java), and Benoa in Bali. These ports are strategically chosen to facilitate efficient transport logistics and ensure timely delivery of your orders. For specific shipping arrangements and terms, please reach out to us during the RFQ process.
How long does production and sea freight take to the US, EU, Australia, or the Middle East?
Production lead times generally range from 30 to 60 days, depending on order size and finishing requirements. Sea freight transit times vary by destination: approximately 3-5 weeks to the US, EU, and Australia, with shorter durations to the Middle East and Asia. These timelines are approximate and can fluctuate based on shipping routes and seasonal factors. We advise confirming current schedules when placing your order to ensure alignment with your delivery expectations. Our commitment is to provide reliable timelines to help you plan your supply chain effectively.
What are your payment terms — how much deposit is needed and when is the balance due?
Our standard payment terms require a deposit of approximately 30-50% via T/T (bank transfer) to commence production. The balance is typically due against a copy of the Bill of Lading (B/L). For our repeat buyers, we offer negotiable terms to foster long-term partnerships. Treat these terms as typical, but please confirm them per order to ensure clarity and alignment. These payment structures are designed to secure your orders while facilitating a smooth transaction process, providing both parties with confidence in the business relationship.
Can you manufacture custom OEM/ODM furniture to my own drawings, finishes, and private-label branding?
Absolutely, we offer custom OEM/ODM manufacturing services tailored to your specific designs, specifications, and finishes. Our factories are equipped to produce pre-production samples for your approval before commencing bulk production. We also provide private-label branding options, allowing you to market the furniture under your own brand identity. This service is ideal for retailers, interior designers, and hospitality projects seeking unique, branded furniture solutions. Our experienced team collaborates closely with you to ensure that your vision is realized in each piece we manufacture.
What materials can you supply — solid teak, reclaimed teak, rattan, synthetic rattan, mahogany, and leather?
We offer a diverse range of materials to suit various styles and preferences. Our supply includes solid teak and reclaimed/recycled teak from Jepara, known for its durability and natural beauty. We also provide mahogany and suar/acacia for live-edge projects, as well as natural rattan and synthetic/PE all-weather rattan for versatile indoor and outdoor use. Additional materials include water hyacinth, seagrass, genuine leather, and stone/terrazzo tops. This variety enables us to cater to a wide spectrum of design aesthetics and functional requirements, ensuring that you find the perfect material for your furniture needs.
What is the legality and availability of reclaimed/recycled teak for export?
Reclaimed or recycled teak is an eco-friendly choice that is increasingly popular in international markets. It is sourced from old structures such as houses, bridges, and boats, ensuring that no new trees are felled. All reclaimed teak supplied by us adheres to international regulations, including the Indonesian Ministry of Environment and Forestry’s requirements, which guarantee that the wood is legally sourced and sustainable. We maintain a robust stock of reclaimed teak to meet diverse buyer needs, but availability can fluctuate due to high demand and the time-intensive process of sourcing and preparing the wood. We recommend placing orders well in advance to ensure availability and to allow for the certification process to be completed. Please contact us for the latest stock information and to discuss your specific requirements.
How do you ensure quality control and conduct pre-shipment inspections?
Quality control is a critical aspect of our operations, ensuring that every piece of furniture meets international standards before it leaves our facility. Our quality assurance team conducts thorough inspections at various stages of production, from raw material selection to the final finishing touches. We also offer pre-shipment inspections, either conducted by our in-house team or by third-party inspectors upon request. These inspections cover aspects such as wood quality, construction integrity, and finish consistency. Detailed reports are provided, including photographs and descriptions of the furniture, ensuring transparency and confidence in the product’s quality before it is shipped. Our commitment to quality control helps build trust with our buyers and ensures long-term business relationships.
What measures are taken to protect furniture from damage during shipping?
To prevent damage during shipping, we use high-quality packaging materials and techniques tailored to each type of furniture. Items are wrapped in protective materials such as foam and bubble wrap, and placed in sturdy, custom-sized boxes or crates. For larger shipments, we use wooden crates or pallets, ensuring that items are securely fastened to prevent movement during transit. Additionally, we use moisture-resistant materials and desiccants to protect against humidity, especially important for sea freight. We also collaborate with reputable shipping companies experienced in handling furniture, ensuring careful loading and unloading. Insurance options are available to cover any unforeseen damages during transit, providing peace of mind for our buyers. Please contact us for specific packaging details related to your order.